This is where you will get answered the most common questions you might have.
Suggestion Box in detail?
In Product menu, we have an option called Suggestion Box. Visitors can post their suggestions through the box and get benefited, What can be the Suggestions? A Visitor can provide variable information what he knows about. But It must be relevant to Foreign Trade, It can be anything such as Raw material, Product/Customized Products, Market needs, Market Information, Business Information, Business Referrals which are directly/ indirectly related to the exporting business of Mercury Exports.
Visitors will be get benefited by utilizing the Suggestion Box. By Suggesting a Point/ Idea/ Information/ Providing a Business Inquiry/ Business Referral which is really valid to make an impact of Mercury Exports Revenue who will be turned into Beneficiary Visitors. They will be rewarded accordingly. Read the Company's Policy for detailed information.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions. You will be answered as soon as possible once you left a message on phone/email.
What are the Payment Terms?
Buyer/Importer can be made their payments only in the following methods which are accepted by The Company.
- Advance Payments (75% in Advance + 25% before Delivery)
- Letter of Credit - (We need irrevocable, confirmed L/C from any Prime Banks).
Do you ship overseas?
Yes, we’ll ship your package anywhere that can accept deliveries. Air Freight & Ocean Freight are the mode of transports. Our Default Port of Loading is Chennai (MAA) if required will transit and loading in the nearby ports from our region.